Refund policy
Exchanges/change of mind:
Custom Items:
Our custom items are not able to be exchanged or returned unless faulty. This is because they are made especially for you or your unique pet.
So please measure your pets carefully before ordering.
Faulty products & Warranty
Our Guarantee:
WoofWhistle products are made from high quality and durable materials, however they are not indestructible. We guarantee our accessories and pet products at the time of purchase against any defects.
Please ensure that you inspect all items for wear prior to use. We are unable to take responsibility for any injury or loss caused by the use or misuse of our products.
Store credit does not include shipping costs and cannot be used with any active sales or discounts
Discounted Sales are final cannot be returned or exchanged.
Buyer is responsible for return of shipping costs within 14 days.